Featured Product & Platform Work
Selected case studies highlighting enterprise product design, platform modernization, and scalable design systems across healthcare, SaaS, and insurance ecosystems. My work focuses on simplifying complexity, improving usability, and creating scalable experiences that drive measurable impact across web and mobile platforms.
My Active Health
Modernizing a fragmented healthcare ecosystem into a scalable engagement platform across web, iOS, and Android. Led end-to-end product design initiatives focused on onboarding, engagement, accessibility, and reusable UX foundations that improved clarity, consistency, and usability across core member experiences.
Impact
Reduced onboarding 60% (25 → 10 screens), lowering cognitive load
Resolved 100+ accessibility defects (contrast, focus, hierarchy, zoom)
Consolidated 150+ Card variants into 2 scalable components
Improved app store rating from 2.2 to 4.3 within a year
Modernized the design system with accessible tokens to speed delivery
CVS Digital Pulse Design System
Scaling enterprise design systems and reusable UX foundations across interconnected healthcare products and teams. Partnered across Product, Engineering, and Accessibility to improve consistency, governance, and workflow efficiency through scalable components, design tokens, and accessibility standards.
Impact
Unified design direction for 450+ digital designers
3× faster prototyping with system components
Elevated usability and accessibility standards
Mentored 150+ designers across teams
Presented system value to executive leadership
Policy Dashboard & Coverages Experience
Transforming enterprise insurance account management into a clearer, more scalable self-service experience. Focused on improving information hierarchy, workflow clarity, and usability across customer-facing digital insurance platforms.
Impact
+27% policy views, +14% quote starts
+22% call deflection
+18% NPS and user confidence
Improved accessibility and scalable dashboard foundation
Legal-X Dashboard Experience
Modernizing enterprise SaaS workflows through a simplified dashboard experience focused on efficiency, prioritization, and scalability. Led UX initiatives that streamlined complex financial workflows, improved usability, and created reusable interaction patterns across enterprise web applications.
Impact
10% increase in invoices released per auditor per week
Faster identification of high-priority work through improved workload visibility
Reduced cognitive load in data-dense workflows
Established a scalable dashboard framework adopted across legal products
