CVS Health Digital Pulse Design System
I led the strategy and evolution of the Digital Pulse Design System at CVS Health, scaling accessible foundations and reusable patterns to support enterprise-wide design and engineering workflows.
Impact
Unified design direction for 450+ digital designers
3× faster prototyping with system components
Elevated usability and accessibility standards
Mentored 150+ designers across teams
Presented system value to executive leadership
CVS Health Digital Pulse Icons
I led the development of the icon library within the CVS Health Digital Pulse Design System—a scalable, accessible, and brand-aligned set of icons used across app and web experiences. This work included designing custom iconography, establishing usage guidelines, and ensuring consistency across platforms through detailed documentation and coded assets.
Legal-X Dashboard Project
Legal Spend Management line of business invoice management software Legal-X dashboard needs to provide a simplified user experience, allowing users to have a more focused view on personal invoice queue and a more streamlined way to prioritize and manage invoices.
Filing a Claim - Home / Theft Flow Experience
The ‘file a claim’ user experience needs to provide a more empathetic tone of voice, guided experience, minimize drop off areas, and increase completion rate.
Policy Dashboard & Coverages Experience
The e-service user experience needs to increase funnel to Online Policy Change, easier access to Documents & billing, confidence in coverage understanding and changes to their policy.
Online Policy Change & Add a Vehicle User Flow
The online policy change flow needs to be to provide confidence to the user with a simplified experience and progress bar, and increase completion rates.
See below a wide array of projects that I have designed. Simply click each thumbnail for a larger view. Scroll to see my web, print and logo & Illustration portfolio.
